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Basic Security Guard Training Program
Individual Training Modules
These online training units are designed to help you master the skills needed to be
a successful security professional. You can mix and match the units listed below to
best suite your training needs, or you can take each unit individually over time or all
at once to achieve the certificate for the
basic security guard training program.
Online Lessons
Unit: Loss Prevention
Lesson 1 – The History of Security
Lesson 2 – History of Law
Lesson 3 – Loss Prevention, Risk Management and Asset Protection
Lesson 4 – Access Control
Lesson 5 – Unit Test
Unit: Canadian Legal Aspects
Lesson 1 – Charter of Rights and Freedoms
Lesson 2 – Civil Law vs. Criminal Law
Lesson 3 – Trespassing
Lesson 4 – Disturbing the Peace, Arrest, False Arrest and False Imprisonment
Lesson 5 – Use of Force
Lesson 6 – Youth Criminal Justice Act
Lesson 7 – Court Procedures for security guards as witnesses
Lesson 8 – Unit Test
Unit: Human and Public Relations
Lesson 1 – Relations and Deportment
Lesson 2 – Publics Served
Lesson 3 – Active listening
Lesson 4 – Attitude
Lesson 5 – Anger Control
Lesson 6 – Relationships with Law Enforcement
Lesson 7 – Unit Test
Unit: Ethics and Deportment
Lesson 1 – Values and Ethics
Lesson 2 – Peer Pressure
Lesson 3 – Deportment
Lesson 4 – Conduct
Lesson 5 – Unit Test
Unit: Patrols and Fixed Posts
Lesson 1 – Preparation
Lesson 2 – Purpose and Types of Patrol
Lesson 3 – Patrol Techniques and Tactics
Lesson 4 – Fixed Posts
Lesson 5 – Security, Fire and Safety Hazards
Lesson 6 – Relations with Others
Lesson 7 – Unit Test
Unit: Report Writing
Lesson 1 – The Importance of the Notebook
Lesson 2 – Types of Reports
Lesson 3 – The Five Ws and One H
Lesson 4 – The Ingredients of a Good Report
Lesson 5 – Unit Test
Unit: Communications
Lesson 1 – Body Language
Lesson 2 – Emergency Calls
Lesson 3 – Company formal and informal communications
Lesson 4 – Radio Calls
Lesson 5 – Telephone Usage
Lesson 6 – Unit Test
Unit: Fire and Life Safety
Lesson 1 – Principles
Lesson 2 – Classes of Fire
Lesson 3 – Stages of Fire
Lesson 4 – Extinguishers
Lesson 5 – Procedure
Lesson 6 – Basic Safety
Lesson 7 – Unit Test
Unit: Workplace Hazardous Materials Information System
Lesson 1 – Law Overview
Lesson 2 – WHMIS Supplier Labels
Lesson 3 – Material Safety Data Sheet (MSDS)
Lesson 4 – Unit Test
Unit: Harassment
Lesson 1 – Written Law Overview
Lesson 2 – Liability
Lesson 3 – The 11 Grounds of Discrimination
Lesson 4 – Unit Test
Unit: Customer Service
Lesson 1 – Introduction
Lesson 2 – Exceeding Expectations
Lesson 3 – Creating First and Lasting Impressions
Lesson 4 – Creating First and Lasting Impressions-Verbal and Non-verbal Communication
Lesson 5 – Creating First and Lasting Impressions with a Good Attitude
Lesson 6 – Telephone Communication
Lesson 7 – Unit Test
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What people are saying...
"I rate this training highly because it is well designed, and you have to learn the material to successfully pass the training. I have already recommended this training – it’s a good education, brilliant."
Willi Hase, Training Feedback Survey
